How Long Will It Take For Me To Get My Septic Systems Maintenance Products?

Domestic U.S. Order

All online septic systems product orders are generally processed and shipped the same business day, excluding holidays and weekends, if the order is placed by 2PM EST USA. Shipping is automatically calculated, and shipping options are offered upon checkout. We ship from Atlanta, Georgia, USA, and estimate between 2 to 7 days for the product delivery (after processing and shipment), depending on the shipping method (UPS, USPS). Please anticipate 7-30 business days for septic systems maintenance product delivery for International orders (after processing and shipment). Some countries' customs offices may be slower than others to process incoming shipments. These estimates may be affected due to unforeseen inventory shortages and/or UPS / Postal Service delays.

Please Note: UPS only counts non-business days (Saturday and Sunday) in their transit time if the premium added service of Saturday delivery is added to the shipment, and that has an additional fee. 

Do You Ship Septic Systems Products Internationally?

Yes, we ship our septic systems maintenance products worldwide from the USA. Shipping options are offered upon checkout, depending on your country. Depending on local customs officials, UPS can take 7-20+ days to reach its destination. Customs is usually the main hold-up for shipping overseas. You will be responsible for any VAT, duty, or customs charges customs officials impose. 

The customer is responsible for any duty, VAT, or local customs or destination charges imposed by customs officials in your country. These charges are out of our hands, and we try and minimize them as much as possible.

Can You Ship My Septic System Products To Me Overnight?

Yes. In the domestic USA, we can ship overnight by checking out via the online shopping cart or calling us. We can ship rush orders if we receive the order before 2PM EST USA, which is a weekday.

Do You Accept Mail Orders and Fax Orders?

Yes, we do! Add products to your checkout and then print out the form, and fax or mail checks (checks require 3-5 days to clear before shipment) or money orders to (678) 889-4480 or mail to:

Nature's Innovation, Inc.

5713 Palmero Court

Buford, GA 30518 USA

We recommend sending a money order, and we will ship the same day of receipt if by 2 PM EST. Please email us so we can look out for your order. We require an International Money Order, payable in US$ for international orders.

You may fax your order for a quicker response to:

FAX: 678-889-4480

*Mail Order Note: Checks will require 5 to 7 business days for the check to clear before the order is processed and shipped. Money Orders will be processed and shipped within 24 hours of receipt.

How much is shipping and handling?

Shipping and handling for our septic tank maintenance products are automatically calculated upon shopping cart checkout. Enter your shipping address, and the shopping cart will display your shipping options based on your location.